Donnie Mckinney - 5/14/2023

"Great response time .Called and were there within 2 hours"

Submitted
On

Sue Van HORN - 4/5/2023

"They are absolutely wonderful! Always gets out to us fast and they always do a great job!"

Submitted
On

Sally S - 12/31/2024

"We called bcz our furnace wasn't working. Cole came out the very next day and had it up and running and they saved us money. ..."
Read More

"We called bcz our furnace wasn't working. Cole came out the very next day and had it up and running and they saved us money. We appreciate the great work and customer service they provided to us. Can't say enough good things about them. Thanks Cole!!! Happy New Year!"

Submitted
On

Brady Schaaf - 7/19/2024

"Highly recommend!! Our air unit was 16 years old & went out the weekend of July 4th around 5:00pm. I called Thorntons and got..."
Read More

"Highly recommend!! Our air unit was 16 years old & went out the weekend of July 4th around 5:00pm. I called Thorntons and got their emergency line & someone was here within 15-20 minutes to diagnose the problem. We decided to go with a new unit, so they got it running good enough to last us until they could get here to put the new one in. They showed up on time and were done within the day when it could have been a 2 day job! Can not speak highly enough of them!"

Submitted
On

Ivy Edwards - 4/29/2024

"Thornton did a full HVAC installation on my historic home . It was a huge job . The crew was great; they were nice , professi..."
Read More

"Thornton did a full HVAC installation on my historic home . It was a huge job . The crew was great; they were nice , professional, and trustworthy. Great work , very clean, cleaned up after themselves every day. I will 100% continue using this company and have no regrets about using them for this install. Highly recommend!"

Submitted
On

Kent Schoonover - 4/20/2024

"Our refrigerated prep station stopped working at GOFOR pizza. We called Thornton's early on a Thursday morning. By lunch time..."
Read More

"Our refrigerated prep station stopped working at GOFOR pizza. We called Thornton's early on a Thursday morning. By lunch time that day they sent a crew over that fixed the problem immediately. Got the bill 1 week later and are completely satisfied with the fair pricing for their services. We will be using Thornton's in the future for all our heating and cooling needs. THANKS"

Submitted
On

Cindy Benton - 8/22/2023

"Excellent customer service. Called afterhours and the tech came right on out. Fixed the problem and did a complete check on the system. This company has been excellent since we moved back to Western KY!"

Submitted
On

Kamille Floyd - 8/2/2023

"We have had nothing but awesome service from Thorntons, from the service technicians to the office staff. Great people! Great service!"

Submitted
On

Donnie Mckinney - 5/14/2023

"Great response time .Called and were there within 2 hours"

Submitted
On

Sue Van HORN - 4/5/2023

"They are absolutely wonderful! Always gets out to us fast and they always do a great job!"

Submitted
On

Sally S - 12/31/2024

"We called bcz our furnace wasn't working. Cole came out the very next day and had it up and running and they saved us money. ..."
Read More

"We called bcz our furnace wasn't working. Cole came out the very next day and had it up and running and they saved us money. We appreciate the great work and customer service they provided to us. Can't say enough good things about them. Thanks Cole!!! Happy New Year!"

Submitted
On

Brady Schaaf - 7/19/2024

"Highly recommend!! Our air unit was 16 years old & went out the weekend of July 4th around 5:00pm. I called Thorntons and got..."
Read More

"Highly recommend!! Our air unit was 16 years old & went out the weekend of July 4th around 5:00pm. I called Thorntons and got their emergency line & someone was here within 15-20 minutes to diagnose the problem. We decided to go with a new unit, so they got it running good enough to last us until they could get here to put the new one in. They showed up on time and were done within the day when it could have been a 2 day job! Can not speak highly enough of them!"

Submitted
On

Ivy Edwards - 4/29/2024

"Thornton did a full HVAC installation on my historic home . It was a huge job . The crew was great; they were nice , professi..."
Read More

"Thornton did a full HVAC installation on my historic home . It was a huge job . The crew was great; they were nice , professional, and trustworthy. Great work , very clean, cleaned up after themselves every day. I will 100% continue using this company and have no regrets about using them for this install. Highly recommend!"

Submitted
On

Kent Schoonover - 4/20/2024

"Our refrigerated prep station stopped working at GOFOR pizza. We called Thornton's early on a Thursday morning. By lunch time..."
Read More

"Our refrigerated prep station stopped working at GOFOR pizza. We called Thornton's early on a Thursday morning. By lunch time that day they sent a crew over that fixed the problem immediately. Got the bill 1 week later and are completely satisfied with the fair pricing for their services. We will be using Thornton's in the future for all our heating and cooling needs. THANKS"

Submitted
On

Cindy Benton - 8/22/2023

"Excellent customer service. Called afterhours and the tech came right on out. Fixed the problem and did a complete check on the system. This company has been excellent since we moved back to Western KY!"

Submitted
On

Kamille Floyd - 8/2/2023

"We have had nothing but awesome service from Thorntons, from the service technicians to the office staff. Great people! Great service!"

Submitted
On

Donnie Mckinney - 5/14/2023

"Great response time .Called and were there within 2 hours"

Submitted
On

Sue Van HORN - 4/5/2023

"They are absolutely wonderful! Always gets out to us fast and they always do a great job!"

Submitted
On